If Hilton Community Education cancels a class a full refund, credit or make up class will be offered.  All other refund requests must come directly to the Hilton Community Education office in writing at least five days prior to the program start date.  Monetary refunds are subject to approval by the Director and a 10% service charge not to exceed $30.00.  Any issued refund checks may take up to 3-5 weeks to process.